Kosovo → Switzerland · Since 2011

The voice your customers remember.

Tali Consulting is a multilingual outbound & inbound partner based in Kosovo — opening doors, setting appointments and winning customers for Swiss businesses in five languages, with results that speak for themselves.

 15 years of experience DE · EN · FR · IT · SQ 6 offices · 4 cities
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Years in business — since 2011
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Employees across Kosovo
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Offices in four cities
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Working languages
What we do

Three crafts. Done properly.

Outbound is our core — where we deliver astonishing results. Inbound is our backbone. And our developers build the platforms behind it all.

This is our main business. Trained, likeable agents who open doors: we organise qualified appointments for your sales team, generate leads, run telemarketing campaigns and support your product launches from the very first call — with results that consistently surprise our clients.

Appointment setting Lead generation Telemarketing campaigns Product launch support Sales in 5 languages

Your customers always reach a friendly, fluent voice — never a queue. We take over your hotline, customer service and order lines completely or as overflow support, so no call goes unanswered.

Customer service Hotline & call handling Order taking Overflow support

Beyond the phone, we build the digital tools behind your business. From custom platforms and web applications to tailored software solutions — designed, programmed and maintained by our own development team.

Platform building Web applications Custom software Programming solutions
Why Tali

Make it easy for yourself.

Our founding motto — and the promise behind everything we do since 2011.

Astonishing results

Fifteen years of outbound craft. Our campaigns are measured by outcomes — appointments booked, leads won, launches carried — not by minutes on the phone.

Five languages, fluently

German, English, French, Italian and Albanian — spoken warmly and professionally, not read from a script.

Zero downtime

No gaps from illness, vacation, pregnancy or accidents. With six offices and 200+ people, your project is always covered.

Zero fixed costs

No expenses for workstations, computers, parking or office space. You pay for results, not infrastructure.

Our story

Two countries, one voice.

Tali Consulting was built on a simple idea: Swiss businesses deserve a sales and service partner that delivers — and Kosovo has some of Europe's most talented multilingual young professionals to make it happen.

Founded in 2011, we've grown into a team of more than 200 people across six offices in four cities in Kosovo, working every day for clients in Switzerland and beyond. Every agent is trained to be likeable, precise and genuinely helpful — because on the phone, we are your company.

"The customer is king" isn't a slogan here. It's the standard every single call is measured against.

Inside Tali — follow along

A live look at our team and our offices on Instagram.

Follow @taliconsulting
The connection
GjakovaZürich

One time zone. No distance on the line. Your customers hear a partner next door — powered by a team that costs a fraction of a Swiss in-house department.

Where we are

Six offices. Four cities.

Gjakova HQ3 offices
Rr. Selman Riza
+383 48 647 187
Gjilan
Rr. Presheva
+383 48 600 125
Klinë
Rr. Skender Rexhepi
+383 49 221 620
Prizren
Rr. Xheladin Hana
+383 43 997 722
Careers

Speak a language? Build a career.

We're always looking for people who love to talk — and listen. Join 200+ colleagues across our six offices in Kosovo, with real training, real growth and international clients from day one.

German speakers Italian speakers French speakers English speakers
Apply now →
Pick your city

Tap a city on the map to apply for that office

Contact

Let's talk. It's what we do best.

Tell us what your customers need — we'll tell you exactly how we'd handle it. First consultation is free and without obligation.